Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange,  You have the right to cancel your order within seven working days of placing your order or within seven days of receiving the goods (whichever is longer). A full refund will be credited to your original payment card within 30 days subject to the goods being returned to us undamaged with a covering letter. Sale items cannot be refunded. We may offer you a similar product or we can issue you will a full or partial refund via the payments system directly back onto your card. We will send you a confirmation of any refund we make. If your order is lost or damaged in transit, then contact us. Orders can sometimes be delayed at busy times so please wait a few days before notifying us. Please contact us within seven days if the products have been damaged in transit – we will replace and reissue your order as quickly as possible.