ORDERING & TERMS

ORDERING & TERMS

Please read these terms and conditions before placing an order on our site.

Orders are usually despatched quickly on receipt and of the payment confirmation. All major credit and debit cards are accepted.

Delivery is by Royal Mail First Class post. A flat rate charge of £3.95 for post and packing is automatically added at the checkout. We are not currently able to send orders overseas.

Prices are displayed in Pounds Sterling. We reserve the right to change any advertised price before you place your order.

Products are subject to availabilityand may be withdrawn at any time. Our site will indicate when a product is out of stock. We will remove products which are discontinued. If, for any reason, your order cannot be fulfilled, we will contact you.

Payment may be debited from your account before the despatch of your order. We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site. You will receive a confirmation email after placing your order and another after despatch. You will receive a detailed receipt with your order. Orders can be shipped to an alternative address and name, as a gift – in this case we will send the invoice detailing payment to you, as the purchaser and include a compliments slip with the order itself.

Refunds and Returns Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange,  You have the right to cancel your order within seven working days of placing your order or within seven days of receiving the goods (whichever is longer). A full refund will be credited to your original payment card within 30 days subject to the goods being returned to us undamaged with a covering letter. Sale items cannot be refunded. We may offer you a similar product or we can issue you will a full or partial refund via the payments system directly back onto your card. We will send you a confirmation of any refund we make. If your order is lost or damaged in transit, then contact us. Orders can sometimes be delayed at busy times so please wait a few days before notifying us. Please contact us within seven days if the products have been damaged in transit – we will replace and reissue your order as quickly as possible.

Complaints will be processed and rectified as soon as possible. Your feedback is important for us so that we can improve our service. You can complain via our Contact Form or by email to [email protected] We will try to rectify your complaint straight away. We will reply promptly and treat your complaint seriously. If you are still not satisfied with our response then please get back in touch with us and we will do everything we can to resolve the issue to your satisfaction.

Workers’ Rights, Fair Trade & Environmental Policy We endeavour to trade ethically and with due consideration to sourcing products which are Fairly Traded or made locally. We purchase our goods from businesses which employ trade-union labour and pay their workers fairly to the statutory minimum wage or above. Our office waste is recycled or upcycled. 

Nothing in the above guarantee affects your legal rights – your statutory rights are not affected

Chris George Cards, 10 Sabrina House, Sabrina Court, Longden Coleham, Shrewsbury, Shropshire, SY3 7BF, United Kingdom 07971 006015 [email protected]